DoorDash Hidden Fees Settlement
Government of Canada – Consumer Protection Rebate
About the Settlement
The DoorDash Hidden Fees Consumer Settlement was established following a class action lawsuit against DoorDash for systematically charging Canadian consumers undisclosed fees through deceptive "drip pricing" tactics between 2016 and 2024.
An investigation by the Competition Bureau of Canada found that DoorDash used hidden service fees, inflated delivery charges, and misleading price displays that resulted in consumers paying significantly more than the advertised price at checkout. A settlement has been reached to compensate affected users.
As part of this settlement, eligible Canadian residents who used DoorDash are entitled to a one-time rebate applied directly to their credit card. The process is simple — verify your eligibility, provide your information, and your rebate will be processed within 5–10 business days.
Eligibility Requirements
To qualify for the rebate, you must meet all of the following criteria:
- You are a Canadian resident or citizen
- You used DoorDash in Canada between 2016 and 2024
- You have a valid Canadian credit card to receive your rebate
How It Works
Confirm that you meet the program requirements.
Enter your personal details for identity verification.
Provide the credit card where you'd like to receive your rebate.
Your credit will appear on your card within 5–10 business days.
Frequently Asked Questions
This settlement stems from a class action lawsuit against DoorDash for using deceptive drip pricing tactics in Canada. DoorDash was found to have charged hidden service fees, inflated delivery charges, and displayed misleading prices that did not reflect the true cost at checkout. Eligible Canadian users can receive a one-time rebate credited directly to their payment card.
Canadian residents who used DoorDash for food delivery in Canada between 2016 and 2024 are eligible. You do not need to provide receipts or order history — eligibility is confirmed based on your Canadian residency and account usage.
Once your application is submitted and verified, the rebate will be credited to your credit card within 5 to 10 business days. You will see the credit appear as a statement credit on your card. No cheque or direct deposit is involved — the funds go directly to the card you provide.
Yes. All information submitted through this portal is encrypted and transmitted securely. Your data is used solely for the purpose of processing your rebate and is handled in compliance with Canadian privacy legislation, including PIPEDA. We do not share your information with any third parties.
The process takes approximately 2–3 minutes to complete.